Thank you for visiting and shopping at www.tailbreaker.com. The following terms make up our Shipping Policy.
We ship within the United States only; international shipping is not available at this time. If you have a question about shipping, please email info@tailbreaker.com.
We ship our orders via UPS.
Order processing
Orders placed before 4:00 PM CST on a business day are processed the same day at our Texas facility and typically ship within 24 hours. Orders placed after 4:00 PM CST, or on weekends or holidays, are processed the next business day. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping is FREE on all orders within the continental United States (the lower 48 states and Washington, D.C.). Orders typically arrive within 3–5 business days after shipping.
Orders to Alaska, Hawaii and U.S. territories ship via UPS air service at a flat rate of $100.00. Delivery times to these destinations vary.
All items are normally held in stock, however we may sometimes run out due to sudden demand or circumstances outside our control. In that event we will notify you and let you know the date we expect to receive more stock.
Shipment to P.O. boxes or APO/FPO addresses
As a result of the size and weight of the Tailbreaker, we do not deliver to P.O. Boxes or APO/FPO addresses.
Shipment confirmation & order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
Tailbreaker is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
